Bascom Palmer Launches Rapid Virtual Eye Care Program

Reading Time: 2 minutes

Bascom Palmer Eye Institute is expanding its clinical excellence with its new Rapid Virtual Eye Care program. This new program allows patients to connect with clinical providers using a laptop, smartphone, or tablet to conduct a virtual consultation regarding their eye and vision problems. The expansion of telemedicine during the COVID-19 pandemic has demonstrated that virtual eye care is possible and offers a convenient, efficient, and safe alternative to in-person care for appropriate conditions.

Bascom Palmer's new program demonstrates that virtual eye care offers a convenient, efficient, safe alternative to in-person care for appropriate conditions.

“What we’ve learned through this very challenging past year is that we are well-equipped to offer the same excellent eye care virtually as we do in the office,” said Eduardo C. Alfonso, M.D., director of Bascom Palmer. “This will make it easier for patients to receive care from the convenience of their own home. We remain as committed as ever to achieving positive outcomes for our patients, and we are proud to have multiple avenues for accomplishing that. We’re excited to be at the forefront of this transformative health care service.”

Bascom Palmer clinical providers connect with patients using a direct-to-consumer teleophthalmology platform. Patients can self-schedule on the Bascom Palmer website www.bascompalmer.org or call 305-326-6000 to arrange a rapid virtual eye care consultation. Bascom Palmer providers will evaluate, diagnose, and may recommend treatment or prescribe medication. Patients may be referred for further testing, or an in-person scheduled evaluation, as needed.

Common Conditions Treated

The Rapid Virtual Eye Care Clinic is suitable for those experiencing common eye conditions including but not limited to:

  • Change in vision
  • Eye pain or discomfort
  • Red or pink eyes
  • Itchy eyes
  • Tearing or watery eyes
  • Discharge from eyes
  • Dry eyes
  • Styes
  • Eyelid swelling or tenderness
  • Flashes or floaters

Bascom Palmer clinical providers connect with patients using a direct-to-consumer teleophthalmology platform. Patients can self-schedule on the Bascom Palmer website www.bascompalmer.org or call 305-326-6000 to arrange a rapid virtual eye care consultation. Bascom Palmer providers will evaluate, diagnose, and may recommend treatment or prescribe medication. Patients may be referred for further testing, or an in-person scheduled evaluation, as needed.

    [recaptcha]